We want everyone to have access to our services, so we have created a limited Public List for eligible patients.
These Public List appointments will be fully subsided by Medicare, no additional gap fee will be charged.
Who is eligible for these Public List appointments?
Those who qualify for a Medicare Enhanced Primary Care (EPC) plan and have a low income.
An Enhanced Primary Care (EPC) plan is a referral from a GP that allows patients to access Medicare-subsidized allied health services for chronic pain presentations.
EPCs are written up for management of an ongoing (>6months) pain presentation. The GP will decide if the patient would benefit from seeing an allied healthcare provider (eg/ an Osteopath) for their presentation.
How do I receive a Public List appointment?
Please complete the following steps:
Visit your General Practitioner (GP) to get an EPC plan written up for Osteopathy. The GP will decide if Osteopathic treatment would be of benefit to your presentation.
Complete our New patient form. A PDF version can be downloaded here.
Email or fax us with both your EPC plan AND New patient form.
We will contact you with the next available public list appointment slot.
When will my Public List appointment be?
Public List appointments will be on Fridays between 9am and 1pm. As a Public patient you will be allocated the next available slot. If you need to cancel your appointment please contact us 48hrs prior to appointment time.
Can I book online for a Public List appointment?
No, all Public list patients MUST email or fax us (as per instructions above) and we will provide you with the next available appointment slot.
Are Public List and standard / private appointments the same?
They are similiar but there are some key differences:
Online booking: Available for Private patients. Unavailable for public patients.
Appointment times: Choosen by the Private patient at their convenience. Allocated by the clinic for Public patients.
Appointment duration: 40 minute appointments for Private patients. 30 minute appointments for Public patients.
Appointment cost: $139-159 for Private patients. $0 for Public patients.
Yearly appointment cap: Unlimited appointments for Private patients. Public patients are restricted to the number of appointments allocated by their GP.
Presenting compliant: Private patients can present for treatment of any area for any condition. Public patients are restricted to treatment of the area written on their EPC plan.
Acute injury: Private patients can present for acute or chronic conditions. Public patients are only able to seek treatment for chronic conditions written on their EPC plan.